SHIPSHAPE SALES ACADEMY • LEVEL 1

Industrial Sales
Professional.

Build the foundation. Establish the professional standard. Learn how to prepare, discover and communicate in an industrial sales environment.

LEVEL 1 DEVELOPMENT PROGRAM

Build the foundation for industrial selling.

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Industrial Sales Fundamentals

Understand the role of an industrial salesperson, customer expectations and professional sales behaviors.

Industrial Product Fundamentals

Build confidence with product terminology, characteristics, applications and selection considerations.

Customer Discovery

Learn to ask productive questions and listen for needs, constraints and business impact.

Pre-Call Planning

Prepare objectives, hypotheses, questions and desired outcomes before the customer conversation.

Opportunity Qualification

Determine whether an opportunity deserves time, technical resources and continued pursuit.

Professional Follow-Up

Create clear next steps, document commitments and maintain momentum after the call.

LEVEL 1 OUTCOME

From product presenter to prepared professional.

Participants establish a repeatable foundation for customer-facing work and develop the habits that support the advanced levels.

Prepare more effectively
Ask better questions
Understand customer needs
Communicate professionally